Privacy Policy

MC Sales Training, LLC ("MC Sales Training," "we," "us," or "our") is committed to protecting your privacy. This Master Privacy Policy explains how we collect, use, store, process, disclose, and protect information when you access or use our websites, training programs, educational resources, software tools, communications, SMS messaging, forms, and related services (collectively, the “Services”).

By using the Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

1. Scope of This Policy

This Privacy Policy applies to all interactions with MC Sales Training, including website visits, opt-in forms, educational resources, coaching programs, SMS and phone communications, email communications, analytics tools, and customer support interactions.

2. Information We Collect

Personal Identification & Contact Information

• Name
• Email address
• Phone number
• Mailing or billing address
• Company or dealership affiliation (if applicable)

Account, Payment & Transaction Data

Payment transactions are processed by secure third-party payment providers. MC Sales Training does not store full credit card or banking information on its servers.

User-Provided Content

You may voluntarily submit information, files, text, images, scripts, responses, or other content through forms, surveys, uploads, or communications (“User Content”). You retain ownership of your User Content; however, you grant MC Sales Training a limited license to host, store, process, transmit, and display such content solely to provide and improve the Services.

SMS, Call & Communication Data

• Phone number and opt-in timestamp
• Message delivery logs and content
• Call logs, voicemail, and opt-out requests

Technical, Diagnostic & Usage Data

• IP address and device identifiers
• Browser type and operating system
• Page visits, session duration, and interactions
• Error logs and diagnostic information

3. How We Use Information

• Provide, operate, and maintain the Services
• Deliver training, resources, and communications
• Process transactions and manage accounts
• Send SMS, email, and phone communications (with consent)
• Improve performance, security, and user experience
• Comply with legal, regulatory, and contractual obligations

4. SMS & Marketing Communications Compliance

When you submit a form or otherwise provide your phone number, you may expressly consent to receive marketing text messages and phone calls from MC Sales Training, including communications delivered via automated dialing systems, prerecorded messages, or artificial intelligence–generated voice technology. Consent is not a condition of purchase. Message and data rates may apply. You may opt out at any time by replying STOP.

5. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to operate our Services, remember preferences, analyze usage, and improve functionality. You may control cookies through your browser settings; disabling cookies may affect site functionality.

6. Information Sharing & Disclosure

• Affiliates & Related Entities: We may share information with companies under common ownership or control with MC Sales Training (including affiliated brands, platforms, or internal business units) for purposes such as operating services, customer support, analytics, marketing, compliance, and business administration.
• Service Providers: Vendors assisting with hosting, analytics, payment processing, messaging delivery, and support.
• Legal Requirements: When required by law, court order, or to protect rights and safety.
• Business Transfers: In connection with mergers, acquisitions, or asset sales.
• With Your Consent: When you explicitly authorize sharing.

We do not sell or rent personal information.

7. User Responsibilities & Compliance

You are responsible for ensuring that any information, content, messaging, or contact data you submit complies with applicable laws, including SMS, privacy, marketing, and consumer protection regulations. MC Sales Training is not responsible for unlawful content or misuse of the Services.

8. Data Security

We employ administrative, technical, and physical safeguards designed to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information only as long as necessary to provide the Services, meet legal obligations, resolve disputes, and enforce agreements. Backup copies may persist temporarily for operational or compliance purposes.

10. International Data Transfers

Your information may be processed and stored in the United States or other jurisdictions. We take reasonable measures to ensure appropriate safeguards are in place for international data transfers.

11. Children’s Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting, with the “Last Updated” date revised accordingly. Continued use of the Services constitutes acceptance of the updated policy.