Dealership Sales + BDC + Managers

How MCST Works: More Appointments. More Closes. Better Grosses.

A dealership-ready system: word tracks + a repeatable process + daily execution habits— so follow-up improves, objections stop stalling deals, and results get consistent.

Before: weak follow-up, price-first conversations, stalls at close. After: cleaner process, stronger value, more cars out.

The truth

The Real Problem Isn’t Effort — It’s Guessing in Money Moments

Most reps don’t lose because they don’t care. They lose because they hesitate at the exact moments that decide appointments, closes, and gross.

Moment 1

Openings Stall

Leads go cold when the next step isn’t clear: confirmation, commitment, and a clean ask.

Moment 2

Value Breaks Down

“What’s your best price?” wins when discovery, framing, and trade language aren’t tight.

Moment 3

Commitment Slips

Deals fade out when transitions, urgency, and closes are improvised—then follow-up becomes begging.

The system

Three Pillars That Create Control

Not theory. Installed moves—so results stop swinging.

Pillar A

Structure

A repeatable deal roadmap: greeting → discovery → value frame → commitment → close → follow-up.

Tools: next-step prompts • transition checklist • “what to do next” cues

Pillar B

Language

Word tracks for the moments that cost you money: price, payment, trade, “just looking,” spouse, “think about it.”

Tools: objection handling • firm-but-not-pushy framing • commitment asks

Pillar C

Habits

Daily non-negotiables that make the system stick: follow-up blocks, confirmations, pipeline review.

Tools: daily cadence • weekly scorecard rhythm • accountability so execution doesn’t drift

How it works

A Simple 1–2–3 Path

Start free. Install the baseline. Upgrade only when you want more support.

1

Start With Free Tools

Get immediate structure you can use today—so you stop guessing in live conversations.

What you get: core word tracks + follow-up framework • Takes: ~10 minutes to install

Get Free Tools
2

Pick Your Next Skill Gap

Choose based on what’s bleeding money right now—not what sounds interesting.

Pick: objections/discounts vs process stalls/follow-up gaps

View On-Demand Courses
3

Get Accountability

If you want coaching cadence or a team rollout, move into a program built for execution.

For teams: rollout + coaching cadence + accountability so it sticks

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What to expect

Built for Live Dealership Moments

This is for the moment a real buyer is ready, willing, and able—phone, text, internet lead, or on the lot. The system is designed to hold up under pressure and time constraints.

Short lessons: practical, direct, no filler.
One move at a time: install a next step you can run today.
Repeatable: works in real conversations, not just “classroom” scenarios.
The promise

Control the Pace → Control Income

When you control the pace, you control the process. When you control the process, you stop relying on luck (and random months).

Less hesitation in objections and transitions.
Cleaner value framing that reduces discounting.
More predictable outcomes week after week.
Talk to Us

Want a quick win first? Start with the free tools.

FAQ

Quick Answers

Clarity that keeps you moving.

Is this just scripts?
No. Scripts only work inside a process. MCST installs what to do next (structure), what to say in money moments (word tracks), and how to repeat it (daily habits + accountability).
How fast will I feel a difference?
Most people feel it immediately because they stop guessing. The first shift is cleaner next steps, better follow-up cadence, and fewer stalls in live conversations.
I’ve tried training before — what’s different?
MCST isn’t theory. It’s a system built for live dealership moments: a repeatable sequence, word tracks for objections, and an execution cadence so it sticks. If it doesn’t show up in real conversations, it doesn’t count.
Will this work if my store is chaos or my manager won’t support it?
Yes. Start with the free tools and run the next-step framework in your own conversations today. If you want team execution, the program path adds cadence and accountability so the process doesn’t drift.
Where should I start?
Start with Free Resources to install the baseline framework, then choose the paid path that fits your next skill gap (follow-up, transitions, objections, or consistency).

Ready to Stop Guessing?

Start free to install control fast—then choose the paid path when you want deeper support.